Request Tracker 3.2
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
Product Specifications
| User Rating: | item has less then 1 vote |
|
| FileCart Rating | ||
| Submitted by: | cniche | |
| Homepage | Visit Homepage | |
| License | Shareware | |
| Price | $149 | |
| Downloads | 675 | |
| OS Support | Windows Install and Uninstall | |
| File Name | reqtrack.exe | |
| File Size | 5.22 MB ( 5,343 KB ) | |
| Published | Mar 15, 2004 (21 years ago) | |
| Updated | Dec 16, 2013 (11 years ago) | |
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Product Details
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation is provided.
| Requirements: | Windows 95 or higher, 10 Mb disk space |
| Release Info: | Minor Update on Feb 05, 2009 |
| Release Notes: | Help file changes for Windows Vista. |
| Related Tags: | help desk call center helpdesk workorder database CRM |
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