Request Tracker 3.2
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
item has less then 1 vote
|Windows Install and Uninstall
|5.22 MB ( 5,343 KB )
|Mar 15, 2004 (20 years ago)
|Dec 16, 2013 (10 years ago)
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Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation is provided.
|Windows 95 or higher, 10 Mb disk space
|Minor Update on Feb 05, 2009
|Help file changes for Windows Vista.
|help desk call center helpdesk workorder database CRM
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