Polar Help Desk 5.0

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a help desk portal.

Product Specifications

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Purchase for $150
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License Demo
Expires 30 Days
Price $150
Downloads 563
OS Support Windows Install and Uninstall
File Name PolarHelpDesk.zip
File Size 16.78 MB ( 17,183 KB )
Published Dec 13, 2006 (14 years ago)
Updated Dec 12, 2013 (7 years ago)

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Product Details

Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management enables your organization to manage support services to your employees and customers through a central help desk portal.
Pay what you want for your first license of Polar Help Desk 5.

Key advantages:
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Email integration and automation from multiple mailboxes via POP/IMAP
- Easy management unlimited number of customer, accounts, teams, incidents, email mailboxes
- Service Level Management. Use best practices from ITIL.
- Email Notifications management and customization
- Powerful and completely customizable User Roles and Permissions
- Custom Languages and customization any labels
- Active Directory integration
- API that lets you integrate any system with Help Desk through RESTful API over HTTP protocols
- Build your own new reports using client and server side Java Script.
- Source code available for purchase

Requirements: Windows 2008, 2003, Vista, 7, XP. Both 32 and 64 bit are supported., MS SQL 2008,2005 .NET 3.5
Release Info: Major Update on May 22, 2010
Release Notes: This version has lots of new features and bugs fixed implemented.
Related Tags: web based help desk help desk helpdesk technical support help desk software

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