SmartSupport Knowledge Base

SmartSupport is a SaaS, plug-and-play solution for internal and external knowledge base and community forums management.

Product Specifications

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License
Expires 1 month
Price $199
Downloads 316
OS Support Windows
File Name smartsupport
Published Apr 10, 2012 (10 years ago)
Updated Sep 24, 2012 (10 years ago)

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Product Details

SmartSupport helps you maximize ROI vis call deflection and improve customer service. With SmartSupport, you can add powerful, searchable knowledge base and community forums to your website in minutes.

Smartsupport's Knowledge Base Software offers innovative features that will help you to drastically reduce in-bound customer support, save money and increase customer satisfaction at the same time. Features: powerful Search Engine, Searchable attachments, Unlimited entries and categories, Active response system, Workflow, Ticketing, Alerts, Custom Forms, Custom fields, WYSIWYG HTML editor, Related articles, Multiple users and groups with permissions, Article templates and snippets, Customizable themes, Statistics, Drafts and autosaving, Backups, Google gears support and Much more. It a powerful, yet simple way to manage your knowledge!

Related Tags: knowledge base knowledge base application knowledge base software knowledge management knowledge management software

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