Voicent Predictive Dialer 9.0.5
Predictive dialer and semi automatic dialer for telemarketing campaign. Supports SIP based VOIP, Skype and traditional phones. Automatic dialing can play audio messages, transfer calls, and record conversations just by pressing a key
item has less then 1 vote
|OS Support||Windows Install and Uninstall|
|File Size||0.39 MB ( 403 KB )|
|Published||Jan 06, 2006 (16 years ago)|
|Updated||Feb 08, 2014 (8 years ago)|
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AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number. If it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up. If it is answered by a live person, it connects the call to an agent automatically.
In semi automatic dialing mode, the system can automatically dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent.
The key features of this program's Predictive Dialing mode include:
-No telephony hardware or phone line required.
-Calls can be made through Skype.
-Agents can work remotely, such as at home.
-Screen pop-up will automatically contain all information about the customer on the current call.
-Skip answering machines or leave messages automatically.
-Record phone conversations.
-Save notes about the phone call.
-Easy agent call report.
-Supports multiple phone lines and multiple agents
Semi-automatic Dialing Key features include:
-Dial a phone number, transfer the call to another number, play a pre recorded message or record the conversation, all by the press of a single key.
General features include:
-Easy to use spreadsheet interface, a do not call scrubber along with easy importing and exporting of a call list.
|Release Info:||Major Update on Oct 23, 2013|
|Release Notes:||Major enhancement for SIP based VOIP support and improvements in remote agent audio quality.|
|Related Tags:||predictive dialer SIP predictive dialer VOIP predictive dialer telemarketing software PC to phone|
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