versaSRS Help & Service Desk - ITSM/ITIL 6.0
Advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS stand out from the crowd is its unique desktop application style 'look and feel'.
Product Specifications
User Rating: | item has less then 1 vote |
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FileCart Rating | ||
Submitted by: | versadev | |
Homepage | Visit Homepage | |
License | Demo | |
Expires | 30 Days | |
Price | $0.00 | |
Downloads | 843 | |
OS Support | Windows | |
File Size | 19.24 MB ( 19,700 KB ) | |
Published | Jun 28, 2005 (20 years ago) | |
Updated | Dec 17, 2014 (11 years ago) |
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Product Details
versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
Release Info: | New Release on Apr 07, 2014 |
Related Tags: | Help Desk Service Request Incident Issue Service |
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