ProProfs Help Desk Software 1.1

Happier customers are the result of faster ticket resolution and timely responses. ProProfs Customer Support Software helps agents track user requests to resolve customer-care-related issues effectively.

Product Specifications

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Purchase for $49
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License Commercial
Price $49
Downloads 55
OS Support Windows No Install Support
File Name helpdesk
File Size 30.00 MB ( 30,720 KB )
Published Oct 11, 2018 (8 months ago)
Updated (No date provided)

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Product Details

A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket prioritization, team commenting, and canned responses. Shared inbox feature of ProProfs Help Desk helps agents track emails from a simple e-mail-like interface. Their job becomes easy and hassle-free with no long cc emails. Agents can send canned responses and rule-based automated messages to customers, once a ticket is created, updated, assigned, and resolved. ProProfs Help Desk is a user-friendly customer service tool. With the simple issue tracking software, agents can easily track customer issues and requests in one place. No request or issue can, thus, be missed, left unattended or, unresolved. Customer success managers, help desk managers, and agents need a help desk ticketing software to effectively manage customer support queries and requests.

Release Info: New Release on Jul 26, 2018
Related Tags: help desk software help desk ticketing software service desk ticketing system customer support software help desk customer service

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